Why do you ask about the entrance level separately?

Because on a hillside the ground floor is relative. The entrance may already be several storeys above the street at the back, and the number you were given may be counted from either.

Can a vehicle reach my building?

In much of Sarajevo, yes; on the steeper streets, sometimes not. A photograph taken from the nearest point a car can stop answers it immediately.

Do you deliver to Mostar old town?

To the door, with the last stretch as a carry. Vehicle access in the lanes is restricted and we plan the delivery as a carry from the outset.

What about winter conditions?

External steps and steep approaches are the hazard, not the motorway. We will tell you honestly when an approach looks difficult rather than promising it will be fine.

THE FAR END

London to Bosnia and Herzegovina

Removals from London to Bosnia and Herzegovina

Sarajevo is built up the sides of a valley, and that single fact governs most deliveries into it. Streets climb, buildings step up the slope, entrances sit above or below the road, and a flat described as being on the second floor may be reached from a door that is already three storeys above the street.

On a hillside the floor number and the entrance level are two different things. We need both.

Six questions about the far end

What we need to know about the new address

The entrance level Which storey the front door of the building is actually on, relative to the street.

The floor number Counted from that entrance, not from the pavement.

Lift or stairs And the lift door width, in the older blocks especially.

External steps How many, and whether there is a handrail. Very common on the slopes.

The street gradient Which decides whether a trolley is any use at all.

Vehicle access Whether the vehicle reaches the entrance or stops on the road below.

The route

Overland through France, Germany, Austria, Slovenia and Croatia to the border. Good motorways for most of it and a genuinely mountainous final approach, which is harder on a load than anything before it.

Sole use or groupage

Sole use means one loading and one unloading. Groupage consolidates the load with others and adds handling at each end in exchange for cost. On a route ending in a mountain approach, every additional handling counts against anything rigid and fragile.

Who moves on this route

Bosnian households in London returning permanently with a full home.
People buying an apartment in Sarajevo or Banja Luka and furnishing it from here.
Families moving for work, sending a part load ahead of themselves.
Households consolidating two homes into one across the two countries.

Destination areas

Where the load is actually going

Sarajevo Valley city. Entrances above or below street level and steep short approaches.

Banja Luka Flatter, more regular streets, ordinary vehicle access to most blocks.

Mostar Old-town lanes with restricted access, and newer blocks on the outskirts.

Tuzla and Zenica Mixed apartment stock, generally reachable by a full-size vehicle.

Rural and mountain addresses Gradients, unmade tracks and seasonal conditions on the approach.

Paperwork

Who holds which document

You supply the documents and make the declarations, and their accuracy is legally yours. This is what is normally involved on the route — not advice, not exhaustive, and subject to change.

Passport and residence documents YouFor the consignee at the destination address.

Itemised inventory UsBuilt as we load and matched to the declaration.

Personal effects declaration YouUsed household goods rather than goods for sale.

Proof of previous residence YouWhere a returning-resident relief is claimed.

Road transport documentation UsPrepared for the route and its border crossings.

Restricted goods list UsSupplied before anything is packed.

Arriving, and counting floors from the right place

On a slope, the ground floor is a local decision. A building set into a hillside can have its entrance at what is, from the back, the third storey — and a flat two floors above that entrance is five floors above the garden. Both numbers are true and only one of them tells us what to carry up.

So we ask for the entrance level and the floor number separately. It sounds pedantic and it is the difference between the crew we send and the crew the job needs.

The other hillside feature is external steps. Many Sarajevo entrances are reached by a short flight from the road, sometimes without a handrail, and in winter they are the most hazardous part of the whole journey. We plan for them rather than improvising.

London to Bosnia and Herzegovina

Questions about moving to Bosnia and Herzegovina

Why do you ask about the entrance level separately?: Because on a hillside the ground floor is relative. The entrance may already be several storeys above the street at the back, and the number you were given may be counted from either.
Can a vehicle reach my building?: In much of Sarajevo, yes; on the steeper streets, sometimes not. A photograph taken from the nearest point a car can stop answers it immediately.
Do you deliver to Mostar old town?: To the door, with the last stretch as a carry. Vehicle access in the lanes is restricted and we plan the delivery as a carry from the outset.
What about winter conditions?: External steps and steep approaches are the hazard, not the motorway. We will tell you honestly when an approach looks difficult rather than promising it will be fine.

Send us one measurement

The clear diagonal across the tightest turn on your staircase, corner to corner, with the handrail in place. That single figure answers more questions about a London move than a room-by-room inventory does.

Get a price Ask about a staircase